對方收到成200封重覆email

lck1006

各位好,

昨天我公司出現一個怪問題, 找來找去都找不到問題所在!!

本公司使用如下
MDaemon Server:

  SMTP/POP/IMAP server: v9.6.5
  WorldClient HTTP server: v9.6.5
  WorldClient DLL: v9.6.5
  ComAgent client: v9.6.4
  Content filter server: v9.6.5
  Content filter DLL: v9.6.5
  Content filter GUI: v9.6.5


昨天我公司其中一位Sales, 回覆客人其中一個email, email中分別有3個不同domain客戶, 但其中一個客戶回覆我們說佢收到同一封email成200封, 但其他2個客戶卻沒有這問題...Sales發出的MUA是 Outlook 2003...我檢查過沒有問題, 其他email都沒有出現這問題!!!

對方說直到收到本地晚上10:xx才停下....我檢查MDameon Log, 卻每封email都是正常發出...全是 transfer complete!!!!!

到現在還不知道出現什麼問題....有沒有人兄有類似情形出現???

MDamon Log:

Wed 2009-02-11 17:36:56: ----------
Wed 2009-02-11 17:37:09: [3550:6] Session 3550; child 6
Wed 2009-02-11 17:37:03: [3550:6] Parsing message <d:\mdaemon\queues\remote\pd50000814134.msg>
Wed 2009-02-11 17:37:03: [3550:6] *  From: [email protected]
Wed 2009-02-11 17:37:03: [3550:6] *  To: [email protected]
Wed 2009-02-11 17:37:03: [3550:6] *  Subject: RE: TITANIUM PARTS REQUESTED
Wed 2009-02-11 17:37:03: [3550:6] *  Message-ID: <[email protected]>
Wed 2009-02-11 17:37:03: [3550:6] Attempting SMTP connection to [fastwebnet.it]
Wed 2009-02-11 17:37:03: [3550:6] Resolving MX records for [fastwebnet.it] (DNS Server: 210.0.128.115)...
Wed 2009-02-11 17:37:03: [3550:6] *  P=010 S=000 D=fastwebnet.it TTL=(1329) MX=[mx2.fastwebnet.it] {85.18.95.23}
Wed 2009-02-11 17:37:03: [3550:6] *  P=010 S=001 D=fastwebnet.it TTL=(1329) MX=[mx3.fastwebnet.it] {85.18.95.22}
Wed 2009-02-11 17:37:03: [3550:6] *  P=010 S=002 D=fastwebnet.it TTL=(1329) MX=[mx4.fastwebnet.it] {85.18.95.21}
Wed 2009-02-11 17:37:03: [3550:6] *  P=010 S=003 D=fastwebnet.it TTL=(1329) MX=[mx1.fastwebnet.it] {85.18.95.24}
Wed 2009-02-11 17:37:03: [3550:6] *  P=010 S=004 D=fastwebnet.it TTL=(1329) MX=[mx1.fastwebnet.it] {85.18.95.21} multi-homed
Wed 2009-02-11 17:37:03: [3550:6] *  P=010 S=005 D=fastwebnet.it TTL=(1329) MX=[mx1.fastwebnet.it] {85.18.95.22} multi-homed
Wed 2009-02-11 17:37:03: [3550:6] *  P=010 S=006 D=fastwebnet.it TTL=(1329) MX=[mx1.fastwebnet.it] {85.18.95.23} multi-homed
Wed 2009-02-11 17:37:03: [3550:6] *  P=010 S=007 D=fastwebnet.it TTL=(1329) MX=[mx2.fastwebnet.it] {85.18.95.24} multi-homed
Wed 2009-02-11 17:37:03: [3550:6] *  P=010 S=008 D=fastwebnet.it TTL=(1329) MX=[mx2.fastwebnet.it] {85.18.95.21} multi-homed
Wed 2009-02-11 17:37:03: [3550:6] *  P=010 S=009 D=fastwebnet.it TTL=(1329) MX=[mx2.fastwebnet.it] {85.18.95.22} multi-homed
Wed 2009-02-11 17:37:03: [3550:6] *  P=010 S=010 D=fastwebnet.it TTL=(1329) MX=[mx3.fastwebnet.it] {85.18.95.23} multi-homed
Wed 2009-02-11 17:37:03: [3550:6] *  P=010 S=011 D=fastwebnet.it TTL=(1329) MX=[mx3.fastwebnet.it] {85.18.95.24} multi-homed
Wed 2009-02-11 17:37:03: [3550:6] *  P=010 S=012 D=fastwebnet.it TTL=(1329) MX=[mx3.fastwebnet.it] {85.18.95.21} multi-homed
Wed 2009-02-11 17:37:03: [3550:6] *  P=010 S=013 D=fastwebnet.it TTL=(1329) MX=[mx4.fastwebnet.it] {85.18.95.22} multi-homed
Wed 2009-02-11 17:37:03: [3550:6] *  P=010 S=014 D=fastwebnet.it TTL=(1329) MX=[mx4.fastwebnet.it] {85.18.95.23} multi-homed
Wed 2009-02-11 17:37:03: [3550:6] *  P=010 S=015 D=fastwebnet.it TTL=(1329) MX=[mx4.fastwebnet.it] {85.18.95.24} multi-homed
Wed 2009-02-11 17:37:03: [3550:6] Attempting SMTP connection to [85.18.95.23:25]
Wed 2009-02-11 17:37:03: [3550:6] Waiting for socket connection...
Wed 2009-02-11 17:37:04: [3550:6] *  Connection established (192.168.8.1:1434 -> 85.18.95.23:25)
Wed 2009-02-11 17:37:04: [3550:6] Waiting for protocol to start...
Wed 2009-02-11 17:37:04: [3550:6] <-- 220 aa023msr.fastwebnet.it ESMTP Service ready
Wed 2009-02-11 17:37:04: [3550:6] --> EHLO ms1.dc-mail.com
Wed 2009-02-11 17:37:04: [3550:6] <-- 250-aa023msr.fastwebnet.it
Wed 2009-02-11 17:37:04: [3550:6] <-- 250-DSN
Wed 2009-02-11 17:37:04: [3550:6] <-- 250-8BITMIME
Wed 2009-02-11 17:37:04: [3550:6] <-- 250-PIPELINING
Wed 2009-02-11 17:37:04: [3550:6] <-- 250-HELP
Wed 2009-02-11 17:37:04: [3550:6] <-- 250-AUTH DIGEST-MD5 PLAIN
Wed 2009-02-11 17:37:04: [3550:6] <-- 250-DELIVERBY 300
Wed 2009-02-11 17:37:04: [3550:6] <-- 250 SIZE 30000000
Wed 2009-02-11 17:37:04: [3550:6] --> MAIL From:<[email protected]> SIZE=48541
Wed 2009-02-11 17:37:05: [3550:6] <-- 250 MAIL FROM:<[email protected]> OK
Wed 2009-02-11 17:37:05: [3550:6] --> RCPT To:<[email protected]>
Wed 2009-02-11 17:37:05: [3550:6] <-- 250 RCPT TO:<[email protected]> OK
Wed 2009-02-11 17:37:05: [3550:6] --> DATA
Wed 2009-02-11 17:37:05: [3550:6] <-- 354 Start mail input; end with <CRLF>.<CRLF>
Wed 2009-02-11 17:37:05: [3550:6] Sending <d:\mdaemon\queues\remote\pd50000814134.msg> to [85.18.95.23]
Wed 2009-02-11 17:37:08: [3550:6] Transfer Complete
Wed 2009-02-11 17:37:08: [3550:6] <-- 250 <498824E8010DB0F6> Mail accepted
Wed 2009-02-11 17:37:08: [3550:6] --> QUIT
Wed 2009-02-11 17:37:09: [3550:6] <-- 221 aa023msr.fastwebnet.it QUIT
Wed 2009-02-11 17:37:09: [3550:6] SMTP session successful (Bytes in/out: 401/48673)
Wed 2009-02-11 17:37:09: ----------

MarchFun

如果從你們自己的 SMTP Log 中沒有發現重覆寄出 200 次，而且也只有其中一個收件人有這個問題，問題應該是出在對方的伺服器。

lck1006

從我自己server看...的確沒有成200個log...
不過都有成幾十個....

如果是對方問題..會是什麼原因導致這樣呢?

lck1006

更正, 的確在SMTP Log 中發現重覆寄出 200 次有多!!!!

MarchFun

你說的 SMTP Log 是 SMTP in 還是 SMTP Out？如果是 OUT ，去看看 IN 裏面有幾個；如果是 IN，你可能要檢查一下寄信的軟體（例如 Outlook）當時有沒有出問題或網路不穩。

lck1006

是SMTP Out ...而Outlook同網絡都沒有問題啊~
而問回管理員, 他說當收到投訴問題後立即打開MDaemon的Retry Queue內有差不多200封email...(是同一封email)...
於是他將多餘的先move to bad queue內...之後再delete...再restardt MDaemon就正常!!!
是什麼問題呢? 很煩擾呢..要同boss交代~~~

***再出現這個情況前...是出現不能連接對方server, 再間一會就出現重覆發出了...

Error Log:
Wed 2009-02-11 17:21:04: ----------
Wed 2009-02-11 17:21:40: [3462:9] Session 3462; child 9
Wed 2009-02-11 17:19:34: [3462:9] Parsing message <d:\mdaemon\queues\remote\pd50000814134.msg>
Wed 2009-02-11 17:19:34: [3462:9] *  From: [email protected]
Wed 2009-02-11 17:19:34: [3462:9] *  To: [email protected]
Wed 2009-02-11 17:19:34: [3462:9] *  Subject: RE: TITANIUM PARTS REQUESTED
Wed 2009-02-11 17:19:34: [3462:9] *  Message-ID: <[email protected]>
Wed 2009-02-11 17:19:34: [3462:9] Attempting SMTP connection to [fastwebnet.it]
Wed 2009-02-11 17:19:34: [3462:9] Resolving MX records for [fastwebnet.it] (DNS Server: 210.0.128.115)...
Wed 2009-02-11 17:19:34: [3462:9] *  P=010 S=000 D=fastwebnet.it TTL=(1347) MX=[mx2.fastwebnet.it] {85.18.95.23}
Wed 2009-02-11 17:19:34: [3462:9] *  P=010 S=001 D=fastwebnet.it TTL=(1347) MX=[mx3.fastwebnet.it] {85.18.95.22}
Wed 2009-02-11 17:19:34: [3462:9] *  P=010 S=002 D=fastwebnet.it TTL=(1347) MX=[mx4.fastwebnet.it] {85.18.95.21}
Wed 2009-02-11 17:19:34: [3462:9] *  P=010 S=003 D=fastwebnet.it TTL=(1347) MX=[mx1.fastwebnet.it] {85.18.95.24}
Wed 2009-02-11 17:19:34: [3462:9] *  P=010 S=004 D=fastwebnet.it TTL=(1347) MX=[mx1.fastwebnet.it] {85.18.95.21} multi-homed
Wed 2009-02-11 17:19:34: [3462:9] *  P=010 S=005 D=fastwebnet.it TTL=(1347) MX=[mx1.fastwebnet.it] {85.18.95.22} multi-homed
Wed 2009-02-11 17:19:34: [3462:9] *  P=010 S=006 D=fastwebnet.it TTL=(1347) MX=[mx1.fastwebnet.it] {85.18.95.23} multi-homed
Wed 2009-02-11 17:19:34: [3462:9] *  P=010 S=007 D=fastwebnet.it TTL=(1347) MX=[mx2.fastwebnet.it] {85.18.95.24} multi-homed
Wed 2009-02-11 17:19:34: [3462:9] *  P=010 S=008 D=fastwebnet.it TTL=(1347) MX=[mx2.fastwebnet.it] {85.18.95.21} multi-homed
Wed 2009-02-11 17:19:34: [3462:9] *  P=010 S=009 D=fastwebnet.it TTL=(1347) MX=[mx2.fastwebnet.it] {85.18.95.22} multi-homed
Wed 2009-02-11 17:19:34: [3462:9] *  P=010 S=010 D=fastwebnet.it TTL=(1347) MX=[mx3.fastwebnet.it] {85.18.95.23} multi-homed
Wed 2009-02-11 17:19:34: [3462:9] *  P=010 S=011 D=fastwebnet.it TTL=(1347) MX=[mx3.fastwebnet.it] {85.18.95.24} multi-homed
Wed 2009-02-11 17:19:34: [3462:9] *  P=010 S=012 D=fastwebnet.it TTL=(1347) MX=[mx3.fastwebnet.it] {85.18.95.21} multi-homed
Wed 2009-02-11 17:19:34: [3462:9] *  P=010 S=013 D=fastwebnet.it TTL=(1347) MX=[mx4.fastwebnet.it] {85.18.95.22} multi-homed
Wed 2009-02-11 17:19:34: [3462:9] *  P=010 S=014 D=fastwebnet.it TTL=(1347) MX=[mx4.fastwebnet.it] {85.18.95.23} multi-homed
Wed 2009-02-11 17:19:34: [3462:9] *  P=010 S=015 D=fastwebnet.it TTL=(1347) MX=[mx4.fastwebnet.it] {85.18.95.24} multi-homed
Wed 2009-02-11 17:19:34: [3462:9] Attempting SMTP connection to [85.18.95.23:25]
Wed 2009-02-11 17:19:34: [3462:9] Waiting for socket connection...
Wed 2009-02-11 17:19:35: [3462:9] *  Connection established (192.168.8.1:1315 -> 85.18.95.23:25)
Wed 2009-02-11 17:19:35: [3462:9] Waiting for protocol to start...
Wed 2009-02-11 17:19:35: [3462:9] <-- 220 aa023msr.fastwebnet.it ESMTP Service ready
Wed 2009-02-11 17:19:35: [3462:9] --> EHLO ms1.dc-mail.com
Wed 2009-02-11 17:19:36: [3462:9] <-- 250-aa023msr.fastwebnet.it
Wed 2009-02-11 17:19:36: [3462:9] <-- 250-DSN
Wed 2009-02-11 17:19:36: [3462:9] <-- 250-8BITMIME
Wed 2009-02-11 17:19:36: [3462:9] <-- 250-PIPELINING
Wed 2009-02-11 17:19:36: [3462:9] <-- 250-HELP
Wed 2009-02-11 17:19:36: [3462:9] <-- 250-AUTH DIGEST-MD5 PLAIN
Wed 2009-02-11 17:19:36: [3462:9] <-- 250-DELIVERBY 300
Wed 2009-02-11 17:19:36: [3462:9] <-- 250 SIZE 30000000
Wed 2009-02-11 17:19:36: [3462:9] --> MAIL From:<[email protected]> SIZE=48541
Wed 2009-02-11 17:19:36: [3462:9] <-- 250 MAIL FROM:<[email protected]> OK
Wed 2009-02-11 17:19:36: [3462:9] --> RCPT To:<[email protected]>
Wed 2009-02-11 17:19:36: [3462:9] <-- 250 RCPT TO:<[email protected]> OK
Wed 2009-02-11 17:19:36: [3462:9] --> DATA
Wed 2009-02-11 17:19:37: [3462:9] <-- 354 Start mail input; end with <CRLF>.<CRLF>
Wed 2009-02-11 17:19:37: [3462:9] Sending <d:\mdaemon\queues\remote\pd50000814134.msg> to [85.18.95.23]
Wed 2009-02-11 17:21:38: [3462:9] Socket connection closed by the other side (how rude!)
Wed 2009-02-11 17:21:38: [3462:9] Attempting SMTP connection to [85.18.95.22:25]
Wed 2009-02-11 17:21:38: [3462:9] Waiting for socket connection...
Wed 2009-02-11 17:21:38: [3462:9] *  Connection established (192.168.8.1:1335 -> 85.18.95.22:25)
Wed 2009-02-11 17:21:38: [3462:9] Waiting for protocol to start...
Wed 2009-02-11 17:21:38: [3462:9] Socket connection closed by the other side (how rude!)
Wed 2009-02-11 17:21:38: [3462:9] Attempting SMTP connection to [85.18.95.21:25]
Wed 2009-02-11 17:21:38: [3462:9] Waiting for socket connection...
Wed 2009-02-11 17:21:39: [3462:9] *  Connection established (192.168.8.1:1336 -> 85.18.95.21:25)
Wed 2009-02-11 17:21:39: [3462:9] Waiting for protocol to start...
Wed 2009-02-11 17:21:39: [3462:9] Socket connection closed by the other side (how rude!)
Wed 2009-02-11 17:21:39: [3462:9] Attempting SMTP connection to [85.18.95.24:25]
Wed 2009-02-11 17:21:39: [3462:9] Waiting for socket connection...
Wed 2009-02-11 17:21:39: [3462:9] *  Connection established (192.168.8.1:1337 -> 85.18.95.24:25)
Wed 2009-02-11 17:21:39: [3462:9] Waiting for protocol to start...
Wed 2009-02-11 17:21:40: [3462:9] *  Winsock Error 10053 Connection abort.
Wed 2009-02-11 17:21:40: [3462:9] Error writing to socket
Wed 2009-02-11 17:21:40: [3462:9] This message is 2 minutes old; it has 28 minutes left in this queue
Wed 2009-02-11 17:21:40: [3462:9] SMTP session terminated (Bytes in/out: 924/36984)
Wed 2009-02-11 17:21:40: ----------

MarchFun

前面有說了，你要去看一下 SMTP in 裏面，這封信的 Log 有幾次。

kenfang

嗯！有学习到了！谢谢分享！

ardenyang

之前也遇到相同的情况，mail差不多被重复了20多遍，但不知道原因是什么。

uualex

Outlook Express 寄件備份.dbx 超過2G , 寄件匣的信會一直留著, 按一次發送就傳一次;
按幾次就會發幾次.....

lck1006

uualex 發表於 2009-5-26 04:45 PM
Outlook Express 寄件備份.dbx 超過2G , 寄件匣的信會一直留著, 按一次發送就傳一次;
按幾次就會發幾次... ...

都說明了係Outlook 2003...不是Outlook Express!!!!!!