Mail會漏信問題!!

ken720409

各位大大：
                   Mail Log有收到對方寄來的信件，可是User端沒有收到信，想請問是哪裡有設定到嗎？

                   以下是Mail Log 訊息：

                  Thu 2010-05-27 14:37:40: [8356:1] Accepting SMTP connection from [59.120.226.12:20756]
Thu 2010-05-27 14:37:40: [8356:1] --> 220 e-ic.com.tw ESMTP MDaemon 10.1.2; Thu, 27 May 2010 14:37:40 +0800
Thu 2010-05-27 14:37:41: [8356:1] <-- EHLO Mail.sekaku.com
Thu 2010-05-27 14:37:41: [8356:1] Performing IP lookup (Mail.sekaku.com)
Thu 2010-05-27 14:37:41: [8356:1] *  D=Mail.sekaku.com TTL=(60) A=[59.120.226.12]
Thu 2010-05-27 14:37:41: [8356:1] ---- End IP lookup results
Thu 2010-05-27 14:37:41: [8356:1] --> 250-e-ic.com.tw Hello Mail.sekaku.com, pleased to meet you
Thu 2010-05-27 14:37:41: [8356:1] --> 250-ETRN
Thu 2010-05-27 14:37:41: [8356:1] --> 250-AUTH=LOGIN
Thu 2010-05-27 14:37:41: [8356:1] --> 250-AUTH LOGIN CRAM-MD5
Thu 2010-05-27 14:37:41: [8356:1] --> 250-8BITMIME
Thu 2010-05-27 14:37:41: [8356:1] --> 250 SIZE
Thu 2010-05-27 14:37:41: [8356:1] <-- MAIL FROM:<[email protected]> SIZE=248633
Thu 2010-05-27 14:37:41: [8356:1] Performing PTR lookup (12.226.120.59.IN-ADDR.ARPA)
Thu 2010-05-27 14:37:41: [8356:1] *  D=12.226.120.59.IN-ADDR.ARPA TTL=(720) PTR=[mail.sekaku.com]
Thu 2010-05-27 14:37:41: [8356:1] *  Gathering A records...
Thu 2010-05-27 14:37:41: [8356:1] *  D=mail.sekaku.com TTL=(60) A=[59.120.226.12]
Thu 2010-05-27 14:37:41: [8356:1] ---- End PTR results
Thu 2010-05-27 14:37:41: [8356:1] Performing IP lookup (SEKAKU.COM)
Thu 2010-05-27 14:37:41: [8356:1] *  D=SEKAKU.COM TTL=(60) A=[59.120.226.6]
Thu 2010-05-27 14:37:41: [8356:1] *  P=010 S=000 D=SEKAKU.COM TTL=(60) MX=[sekaku.com] {59.120.226.6}
Thu 2010-05-27 14:37:41: [8356:1] ---- End IP lookup results
Thu 2010-05-27 14:37:41: [8356:1] Performing SPF lookup (SEKAKU.COM / 59.120.226.12)
Thu 2010-05-27 14:37:41: [8356:1] *  Result: none; no SPF record in DNS
Thu 2010-05-27 14:37:41: [8356:1] ---- End SPF results
Thu 2010-05-27 14:37:41: [8356:1] --> 250 <[email protected]>, Sender ok
Thu 2010-05-27 14:37:41: [8356:1] <-- RCPT TO:<[email protected]>
Thu 2010-05-27 14:37:41: [8356:1] --> 250 <[email protected]>, Recipient ok
Thu 2010-05-27 14:37:41: [8356:1] <-- DATA
Thu 2010-05-27 14:37:41: [8356:1] Creating temp file (SMTP): c:\mdaemon\queues\temp\md50000002192.tmp
Thu 2010-05-27 14:37:41: [8356:1] --> 354 Enter mail, end with <CRLF>.<CRLF>
Thu 2010-05-27 14:37:59: [8356:1] Message size: 247897 bytes
Thu 2010-05-27 14:37:59: [8356:1] Performing DKIM lookup
Thu 2010-05-27 14:37:59: [8356:1] *  File: c:\mdaemon\queues\temp\md50000002192.tmp
Thu 2010-05-27 14:37:59: [8356:1] *  Message-ID: [email protected]
Thu 2010-05-27 14:37:59: [8356:1] *  Result: neutral
Thu 2010-05-27 14:37:59: [8356:1] ---- End DKIM results
Thu 2010-05-27 14:37:59: [8356:1] Performing DomainKeys lookup (Sender: [email protected])
Thu 2010-05-27 14:37:59: [8356:1] *  File: c:\mdaemon\queues\temp\md50000002192.tmp
Thu 2010-05-27 14:37:59: [8356:1] *  Message-ID: [email protected]
Thu 2010-05-27 14:37:59: [8356:1] *  Querying for policy: SEKAKU.COM
Thu 2010-05-27 14:37:59: [8356:1] *    Querying: _domainkey.SEKAKU.COM ...
Thu 2010-05-27 14:37:59: [8356:1] *    DNS: *  Name server reports domain name unknown
Thu 2010-05-27 14:37:59: [8356:1] *  Result: neutral
Thu 2010-05-27 14:37:59: [8356:1] ---- End DomainKeys results
Thu 2010-05-27 14:37:59: [8356:1] Message creation successful: c:\mdaemon\queues\inbound\md50000009599.msg
Thu 2010-05-27 14:37:59: [8356:1] --> 250 Ok, message saved <Message-ID: [email protected]>
Thu 2010-05-27 14:37:59: [8356:1] <-- QUIT
Thu 2010-05-27 14:37:59: [8356:1] --> 221 See ya in cyberspace
Thu 2010-05-27 14:37:59: [8356:1] SMTP session successful (Bytes in/out: 248013/455)
Thu 2010-05-27 14:37:59: ----------

MarchFun

這個 log 看起來是沒有問題，信的確有進來。為何 user 會沒收到，去 Content Filter 的記錄或其他垃圾信的記錄中看看是否被篩選掉了。

ken720409

感謝大大，已發現問題點了，是同仁多人登入一個帳號問題，想請問一下有什麼設定可以多人登入一個帳號，信件不會被收走，請大家都可以看到呢？

MarchFun

那要看是用什麼軟體收信，通常可以設定「在伺服器上保留郵件複本」。每個使用同一帳號的人都需要設定。

ken720409

感謝大大～～已請USER設定。

MarchFun

但是這樣的設定會使那個信箱的信一直保留，有可能會因此造成信箱爆滿。最好的方法是為要收到該帳號信件的使用者另外各別建立他們的帳號，然後將原本那個帳號設定成自動轉寄給那些各自建立的帳號。

ken720409

感謝大大，這部份我會跟公司討論一下的，感謝！！